Shipping policy

YakJak Shipping Policy

At YakJak, we know you're eager to get your gear on the road. That's why we work hard to process and ship every order as quickly as possible.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons or promotional events, processing times may be slightly longer.

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Methods

We offer reliable shipping through trusted carriers such as:

  • UPS
  • FedEx
  • USPS

The carrier selected will depend on the size, weight, and destination of your order.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the items in your order, and the selected shipping method.

From time to time, YakJak may offer free shipping promotions on qualifying orders.

Estimated Delivery Times

After your order has been processed:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (when available): 2–3 business days

Delivery times are estimates and may vary due to weather, carrier delays, or other circumstances outside our control.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email so you can monitor your shipment from our warehouse to your doorstep.

Shipping Restrictions

Currently, YakJak ships to addresses within the United States.

We do not ship to P.O. Boxes for oversized or heavy items such as trailer hitches and jacks.

Lost or Damaged Shipments

If your shipment arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product.

If your package appears to be lost in transit, contact us and we'll work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please verify your shipping address before completing your order.

YakJak is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

Multiple Shipments

Some orders may ship in multiple packages to ensure the fastest possible delivery. If this happens, you'll receive tracking information for each shipment.

Questions?

If you have any questions about shipping or your order, our Customer Support team is happy to help.

Thank you for choosing YakJak. We appreciate your business and look forward to helping you tow with confidence.